Privacy policy

PRIVACY POLICY

Effective Date: September 29, 2026

Form Layer Hub, operated by HOME FURNITURE BY DESIGN INC., respects the privacy of individuals who visit our website, place orders, contact our customer service team, or otherwise interact with our online store.

This Privacy Policy describes the types of information we may collect, how we may use that information, when we may share it, and the choices that may be available to consumers.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

Information You Provide

  • Name;
  • Billing address;
  • Shipping address;
  • Email address;
  • Telephone number, if provided;
  • Order information;
  • Product selections;
  • Customer-service communications;
  • Return and refund information;
  • Information you voluntarily provide through forms; and
  • Other information necessary to fulfill your transaction.

Transaction Information

When you place an order, we may receive information necessary to process the transaction, including order details, transaction amount, payment status, and other information supplied by our payment-processing providers.

We generally do not need to retain complete payment-card information ourselves when that information is securely processed by a third-party payment provider.

Technical Information

When you visit our website, certain technical information may be automatically collected, including:

  • IP address;
  • Browser type;
  • Device type;
  • Operating system;
  • Pages visited;
  • Referring pages;
  • Approximate location derived from technical information;
  • Date and time of access;
  • Website interaction information; and
  • Diagnostic or security information.

2. How We Use Information

We may use personal information to:

  • Process and fulfill orders;
  • Deliver merchandise;
  • Provide order confirmations and updates;
  • Respond to customer inquiries;
  • Process returns, refunds, and exchanges;
  • Prevent fraud and unauthorized transactions;
  • Maintain website security;
  • Troubleshoot technical problems;
  • Improve our products and website;
  • Understand general website usage;
  • Communicate about transactions;
  • Comply with legal obligations;
  • Establish, exercise, or defend legal claims; and
  • Perform other purposes reasonably connected with providing the services requested by customers.

Florida law recognizes various circumstances in which processing personal data may be necessary to provide a requested product or service, perform a contract, comply with law, or establish or defend legal claims.

3. Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, tags, local storage, or similar technologies.

These technologies may help us:

  • Remember shopping-cart information;
  • Maintain website functionality;
  • Understand traffic patterns;
  • Improve website performance;
  • Detect suspicious activity;
  • Analyze customer interactions; and
  • Measure marketing performance.

You may be able to control certain cookies through your browser settings or other privacy controls.

Disabling cookies may affect certain website functions.

4. Service Providers

We may share information with companies that help us operate our business, such as:

  • Payment processors;
  • Shipping and logistics providers;
  • Website hosting providers;
  • E-commerce technology providers;
  • Customer-support platforms;
  • Analytics providers;
  • Fraud-prevention services;
  • Information-security providers; and
  • Professional advisers.

These providers receive information only as reasonably necessary for the services they perform or as otherwise permitted by law.

5. Business Transfers

If HOME FURNITURE BY DESIGN INC. undergoes a merger, acquisition, financing, restructuring, sale of assets, bankruptcy proceeding, or similar transaction, information may be transferred as part of that transaction, subject to applicable law and appropriate privacy protections.

6. Legal Disclosures

We may disclose information when reasonably necessary to:

  • Comply with applicable law;
  • Respond to valid legal process;
  • Respond to governmental requests;
  • Protect the rights or property of Form Layer Hub;
  • Investigate suspected fraud or abuse;
  • Protect website users;
  • Enforce our agreements; or
  • Establish, exercise, or defend legal claims.

7. Data Security

We use commercially reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, transmission method, database, or electronic storage system can be guaranteed to be completely secure.

Accordingly, customers should avoid sending unnecessary sensitive information through ordinary email or website forms.

8. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, accounting, fraud prevention, legal compliance, dispute resolution, and legitimate business operations.

Retention periods may differ depending on the type of information and applicable legal requirements.

9. Children's Privacy

Our website is intended for general consumers and is not directed toward children under 13.

We do not knowingly request or intentionally collect personal information from children under 13 for purposes prohibited by applicable law.

If a parent or guardian believes that a child has provided personal information to us improperly, they may contact us at:

[email protected]

10. Florida Privacy Rights

Florida's consumer privacy framework includes requirements concerning privacy notices, categories of personal data, processing purposes, third-party disclosures, consumer rights, and certain opt-out mechanisms for covered businesses. Whether a particular business or processing activity is subject to each provision depends on the statutory applicability requirements.

Where applicable, Form Layer Hub will provide legally required disclosures and mechanisms for exercising applicable privacy rights.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, legal requirements, or privacy practices.

When we make material changes, we may provide notice through the website or other appropriate means.

The updated version will include a revised effective date.