Contact information

Contact Information

We are here to assist you with any inquiries regarding our collection of handcrafted bed frames, upholstered headboards & footboards, and modern TV stands. Whether you need guidance on dimensions, fabric options, order tracking, or freight delivery logistics, our support team is ready to help.

How to Reach Us

Physical & Registered Address

AGRI C.A.

Rue Saint-Laurent 37

1370 Jodoigne

Belgium

Customer Support Hours

Our customer service team is available during the following hours (CET / Belgian Time):

  • Monday – Friday: 9:00 AM – 6:00 PM (CET)

  • Saturday: 10:00 AM – 4:00 PM (CET)

  • Sunday & Public Holidays: Closed

We strive to respond to all email inquiries within 24 to 48 business hours.

Order, Freight & Delivery Inquiries

To help us assist you as quickly as possible with your furniture order or delivery status, please include the following details in your message:

  • Your Order Number (e.g., #MK1001)

  • The Full Name and Email Address associated with the order

  • Photos or clear videos (for inquiries regarding damaged packages or missing parts upon freight delivery)

Contact Form Fields

If you are using the contact form on our website, please provide the following details so we can direct your message to the appropriate team member:

  • Full Name

  • Email Address

  • Phone Number (recommended for freight delivery and scheduling questions)

  • Inquiry Subject (General Question, Dimension & Fabric Consultation, Order Status, Freight Delivery & Inspection, Returns & Claims)

  • Message